Service Levels
Service levels — availability, support response times and any related remedies — are agreed with each customer in the order form or customer agreement. This documentation does not set them.
To discuss service levels for your organisation, write to sales@onamsecurity.com.
Next steps
- Trust Center — how Onam connects, what it stores, encryption, and sub-processors
- Data Retention — what is kept, and how deletion works
- Book a demo — talk to our team